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Urgent! Epic Cadence / Welcome-Application Analyst Job Opening In Yonkers New York – Now Hiring Phaxis LLC

Epic Cadence / Welcome Application Analyst



Job description

We are seeking a detail-oriented and technically skilled Application Analyst to support our Epic Cadence and Welcome modules.

The ideal candidate will have strong experience in registration, scheduling , and reporting , with a solid understanding of healthcare workflows and a commitment to delivering high-quality support to end users.



Key Responsibilities:




  • Install and configure new applications, components, and upgrades

  • Define go-live and rollout support schedules; assist with field coordination and provide on-site support as needed

  • Support users on new applications, modules, and functionality

  • Analyze and coordinate necessary application modifications with internal teams or vendors

  • Evaluate how new systems, upgrades, or components can best meet user needs

  • Interpret end-user requirements and guide them toward optimal solutions

  • Assess and refine operational workflows within the system

  • Create system specifications based on user requirements

  • Develop and execute test plans for new systems, upgrades, and modifications

  • Document testing outcomes and ensure system readiness

  • Provide ongoing application troubleshooting and support





Required:




  • Bachelor's degree or equivalent experience

  • Epic certification in Cadence and Prelude is required.

    (Welcome certification preferred).

  • Demonstrated experience in application builds, go-lives, workflow design, troubleshooting, testing, and support

  • Strong reporting experience

  • Proficiency in Microsoft Word, Excel, and PowerPoint

  • Experience working directly with end users

  • Excellent analytical, problem-solving, and communication skills

  • Solid understanding of healthcare workflows

  • Meeting all requirements for Epic certification is a condition of employment





Preferred:




  • Experience with Epic reporting for Cadence and Prelude

  • Knowledge of Welcome workflows (front and back end)

  • Familiarity with Patient Self-Service tools (e.g., Hello World, Open/Direct Scheduling)

  • Experience with Decision Trees

  • Experience configuring outpatient and hospital outpatient departments (HOD)

  • Epic certification in Welcome



Required Skill Profession

Other General



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