Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Help Desk Coordinator.
United States Jobs Expertini

Urgent! Help Desk Coordinator Job Opening In Houston – Now Hiring Landmark Industries

Help Desk Coordinator



Job description

COMPANY OVERVIEW

Headquartered in Houston, Texas, Texas Petroleum Group (TPG) is a retail fuel company managing ~300 retail gas stations in Texas with a variety of commercial constructs.

Operating under the Tradename “Timewise” the team has a strong legacy of operating excellence in the Texas market and takes pride in their customer service and bottom-line focus.

Recently acquired by Shell, Texas Petroleum Group is being operated independently as a wholly owned subsidiary and entering a phase of significant transformation and growth.

POSITION SUMMARY

As a Helpdesk Coordinator you will use advanced tools to remotely troubleshoot, repair, and upgrade assets, manage work requests, and coordinate contractors to resolve issues.

JOB DUTIES

  • Report to the TPG Assistant Maintenance Director in Houston.
  • Collaborate with subject matter experts to solve daily challenges in the Petroleum Industry.
  • Maintain asset uptime for an assigned site list.
  • Act as a backup dispatcher, handling calls, emails, and dispatching work orders.
  • Grow with the evolving call center to better support our stores.
  • Utilize Insite360, Netops, Titan, and other remote monitoring software to maintain equipment and maximize uptime.
  • Decide on dispatching TPG technicians or contractors if issues cannot be resolved remotely.
  • Support special projects assigned to the Maintenance Department.
  • SKILLS REQUIRED

  • High school diploma or GED.
  • Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams, OneNote).
  • Ability to troubleshoot and resolve system issues over the phone with store personnel.
  • Strong ownership and commitment to task completion.
  • To review TPG’s Recruitment Data Privacy Note, click .


    Required Skill Profession

    Computer Occupations



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Help Desk Potential: Insight & Career Growth Guide


    • Real-time Help Desk Jobs Trends in Houston, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Help Desk in Houston, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7331 jobs in United States and 88 jobs in Houston. This comprehensive analysis highlights market share and opportunities for professionals in Help Desk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Help Desk Coordinator Job?

      Great news! is currently hiring and seeking a Help Desk Coordinator to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Landmark Industries adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Help Desk Coordinator Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Houston. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Help Desk Coordinator?

      Key qualifications for Help Desk Coordinator typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Help Desk Coordinator?

      To improve your chances of getting hired for Help Desk Coordinator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Help Desk Coordinator Job Success
      Landmark Industries interview tips for Help Desk Coordinator

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Landmark Industries's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Help Desk Coordinator interview at Landmark Industries, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Landmark Industries's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Help Desk Coordinator Positions

      Setting up job alerts for Help Desk Coordinator is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!