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Help Desk Technician Job Opening In Jersey City – Now Hiring BelovED Community & Empowerment Academy Charter Sc


Job description

Job Summary:

As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure.

This position will be responsible for providing technical support to students, teachers, and staff and helping create a conducive learning environment.

This role offers an excellent opportunity for those to advance their career in the field of educational technology.

Key Responsibilities:


+ Technical Support: Provide technical assistance to teachers, and staff, addressing issues related to hardware, software, and network connectivity.

+ Hardware Maintenance: Assist with the setup, configuration, and maintenance of computers, laptops, tablets, projectors, and other educational technology devices.

Maintain accurate device and inventory counts.



+ Software Support: Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software.

+ User Training: Offer basic training and guidance to end-users on technology usage and best practices.



+ Infrastructure Management: Maintain ticketing, asset management, website and other key networking systems

+ Documentation: Keep detailed records of support requests, resolutions, and IT equipment inventory.

+ Security Awareness: Assist in maintaining the security and integrity of the school's IT systems by adhering to security policies and procedures.

+ Infrastructure Maintenance: Proficiently and proactively diagnose issues with Infrastructure services.





Salary: $46,000-$50,000


INDOPERATIONS

Requirements


+ High school diploma or equivalent (Bachelor's degree in IT or related field preferred).

+ Strong passion for technology and a desire to learn and grow in the IT field.

+ Interest in K-12 education

+ Experience using Incident IQ (preferred)

+ Excellent problem-solving and communication skills.

+ Basic knowledge of computer hardware, operating systems, and software applications.

+ Customer-focused with a commitment to providing exceptional service.

+ Ability to work well in a collaborative team environment.

+ Prior experience in an educational setting is a plus, but not required.


Benefits


+ Medical

+ Dental

+ Pension

+ Paid Time Off


Required Skill Profession

Other General


  • Job Details

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Unlock Your Help Desk Potential: Insight & Career Growth Guide


Real-time Help Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Help Desk in Jersey City, United States, highlighting market share and opportunities for professionals in Help Desk roles.

7331 Jobs in United States
7331
245 Jobs in Jersey City
245
Download Help Desk Jobs Trends in Jersey City and United States

Are You Looking for Help Desk Technician Job?

Great news! is currently hiring and seeking a Help Desk Technician to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BelovED Community & Empowerment Academy Charter Sc adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Help Desk Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Jersey City. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Help Desk Technician?

Key qualifications for Help Desk Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Help Desk Technician?

To improve your chances of getting hired for Help Desk Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Help Desk Technician Job Success

BelovED Community & Empowerment Academy Charter Sc interview tips for Help Desk Technician

Here are some tips to help you prepare for and ace your Help Desk Technician job interview:

Before the Interview:

Research: Learn about the BelovED Community & Empowerment Academy Charter Sc's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Help Desk Technician interview at BelovED Community & Empowerment Academy Charter Sc, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BelovED Community & Empowerment Academy Charter Sc's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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