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Urgent! Implementation Engineer Job Opening In Temple – Now Hiring i3 Verticals Healthcare

Implementation Engineer



Job description

JOB TITLE: Implementation Engineer

FLSA STATUS: Exempt


DEPARTMENT: JusticeTech


REPORTS TO: Associate Director of Implementations 


SUPERVISORY RESPONSIBILITIES: No


JOB LOCATION: 


TRAVEL: Up to 40%


ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Reviews contracts for understanding and adherence to the scope of work

  • Consults with and partners with internal and external stakeholders to understand client’s business processes

  • Report project/workstream statuses/risks to Project Managers

  • Sets up and conducts product overview and solution demonstrations

  • Analyzes current state and future state to ensure features and functionality meets scoped requirements, including compliance requirements

  • Installs databases and software and configures the solution to meet the client’s needs

  • Creates test cases and runs tests to find and correct errors, and validate the implementation meets specifications

  • Trains and/or assists with client/end-user training

  • Provides client support during testing, go live and post go live

  • Triage, debugs and resolves defects

  • Migrates solution to production and performs post-production review

  • Reviews client requests for enhancements and engages with the needed departments for scoping and contracting

  • Works with Support to transition client solutions to the maintenance phase

  • Adheres to communication standards to ensure clients are informed of status, progress, and risks/issues

  • Facilitates internal and external meetings

  • Maintains positive relationships with both internal and external partners

  • Creates system or implementation process documentation for internal and external stakeholders

  • Provides technical guidance and knowledge transfer to technical client and project team members

  • Develops and improves project and internal documentation and processes
  • MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

  • Associate degree in accounting related field or 2+ years of software/IT client service experience

  • Knowledgeable in MS Excel, SQL, XML, scripting languages, and/or Java

  • Excellent communication skills with ability to build collaborative relationships

  • Ability to work independently and as part of a team

  • Strong analytical and problem-solving skills

  • Self-starter

  • Detail-oriented

  • Ability to prioritize work and meet deadlines
  • PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

  • 2+ years’ experience in a software training and implementation environment

  • 2+ years' experience with financials/accounting

  • Hands on experience developing in SQL, XML, scripting languages, Java and/or Groovy

  • Required Skill Profession

    Computer Occupations



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      Unlock Your Implementation Engineer Potential: Insight & Career Growth Guide


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