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Implementation Engineer Job Opening In Temple – Now Hiring i3 Verticals Healthcare


Job description

JOB TITLE: Implementation Engineer

FLSA STATUS: Exempt


DEPARTMENT: JusticeTech


REPORTS TO: Associate Director of Implementations 


SUPERVISORY RESPONSIBILITIES: No


JOB LOCATION: 


TRAVEL: Up to 40%


ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Reviews contracts for understanding and adherence to the scope of work

  • Consults with and partners with internal and external stakeholders to understand client’s business processes

  • Report project/workstream statuses/risks to Project Managers

  • Sets up and conducts product overview and solution demonstrations

  • Analyzes current state and future state to ensure features and functionality meets scoped requirements, including compliance requirements

  • Installs databases and software and configures the solution to meet the client’s needs

  • Creates test cases and runs tests to find and correct errors, and validate the implementation meets specifications

  • Trains and/or assists with client/end-user training

  • Provides client support during testing, go live and post go live

  • Triage, debugs and resolves defects

  • Migrates solution to production and performs post-production review

  • Reviews client requests for enhancements and engages with the needed departments for scoping and contracting

  • Works with Support to transition client solutions to the maintenance phase

  • Adheres to communication standards to ensure clients are informed of status, progress, and risks/issues

  • Facilitates internal and external meetings

  • Maintains positive relationships with both internal and external partners

  • Creates system or implementation process documentation for internal and external stakeholders

  • Provides technical guidance and knowledge transfer to technical client and project team members

  • Develops and improves project and internal documentation and processes
  • MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

  • Associate degree in accounting related field or 2+ years of software/IT client service experience

  • Knowledgeable in MS Excel, SQL, XML, scripting languages, and/or Java

  • Excellent communication skills with ability to build collaborative relationships

  • Ability to work independently and as part of a team

  • Strong analytical and problem-solving skills

  • Self-starter

  • Detail-oriented

  • Ability to prioritize work and meet deadlines
  • PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

  • 2+ years’ experience in a software training and implementation environment

  • 2+ years' experience with financials/accounting

  • Hands on experience developing in SQL, XML, scripting languages, Java and/or Groovy
  • Required Skill Profession

    Computer Occupations


    • Job Details

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    175427 Jobs in United States
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    30 Jobs in Temple
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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at i3 Verticals Healthcare adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

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