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Urgent! IT Support Engineer Job Opening In New York – Now Hiring Arrow Search Partners

IT Support Engineer



Job description

About the Company: 

Our client is an investment firm specializing in multi-strategy hedge fund management, employing a systematic and data-driven approach to identify opportunities across global markets.

With a focus on delivering consistent, risk-adjusted returns, the team leverages quantitative models and diversified strategies.

The IT Support Engineer will assist with data engineering support, desktop IT support, and systems support.

Responsibilities: 

  • Assist with the ingestion, validation, and monitoring of market and operational data

  • Write basic to intermediate SQL queries for troubleshooting data issues and supporting reporting needs

  • Manage and troubleshoot FTP/SFTP file transfers and connectivity

  • Debug through custom C# and Python applications

  • Work with users to provide desk-side support, resolve issues, and address requests

  • Monitor and maintain critical systems and process automation; troubleshoot issues with applications, data, servers, workstations, mobile devices, accounts, and access control

  • Manage users, security groups, and computers with Active Directory and Microsoft Entra

  • Create and maintain technical documentation for internal systems and processes

  • Collaborate on cross-functional projects such as system upgrades, automation initiatives, and new application rollouts

  • Provide support for commonly used applications, including Microsoft 365, Bloomberg Terminal, and VPN
  • Requirements: 

  • Bachelor’s degree required

  • 2–4 years of technical support or application support experience

  • Experience supporting end user applications and devices (PCs, iPhone, and Android)

  • Knowledge of Windows 10, Microsoft 365 products, SharePoint, Active Directory, DNS, and DHCP

  • Experience with SQL and log analysis that aid in troubleshooting

  • Experience with C#, PowerShell, and/or Python

  • Prior experience working with investment data in a financial services firm
  • Salary Range: 


    $90,000-$120,000


    Required Skill Profession

    Computer Occupations



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