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Learning Program Manager - Inflight Job Opening In Dallas – Now Hiring Southwest Airlines

Learning Program Manager Inflight

    United States Jobs Expertini Expertini › United States › Jobs › Dallas › Other Management Occupations › Learning Program Manager Inflight

Job description

JOB DESCRIPTION

Department:

SWA University

Our Company Promise


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.

Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines.

Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth.

The Learning Program Manager is a resourceful problem-solver who manages training programs such as our Inflight Initial Program and ensures measurable results without unnecessary complexity.They’ll collaborate with various groups and translate their needs into action plans while evaluating feedback from Learners, Instructors, and Customers to ensure course effectiveness.The Learning Program Manager is a detail-oriented thinker and self-starter who is ready to champion our Southwest Airlines training by focusing on value, efficiency and simplicity.

Additional Details

  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus.

    Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

    • We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

    Responsibilities
  • Intake and triage new learning requests, evaluating scope, value, cost, and alignment with business goals
  • Maintain and update learning programs using a lean, value-driven approach—cutting redundant or low-impact content
  • Manage projects end-to-end using simple, effective project plans, ensuring on-time, on-budget delivery
  • Use LMS to administer programs, track learner progress, manage compliance, and generate reporting
  • Communicate effectively with internal stakeholders through Microsoft Outlook and Teams, keeping coordination tight and focused
  • Identify opportunities to automate tasks, streamline workflows, and reduce manual work using tools like Jira or LMS features
  • Track, document, and escalate risks proactively—mitigating potential issues before they impact delivery
  • Monitor and manage program performance and resource usage to ensure cost-efficiency and measurable outcomes
  • Continuously seek ways to improve process, reduce waste, and drive smarter execution across learning operations
    • Knowledge, Skills and Abilities
  • Strong working knowledge of learning management systems (LMS) and their practical use for program delivery, tracking, and reporting
  • Proficient in project management tools (e.g., Jira, Trello, Smartsheet) for planning, tracking, and driving learning initiatives
  • Skilled in Microsoft Outlook and Teams for communication, scheduling, and collaboration
  • Ability to identify process inefficiencies and implement automation or streamlined solutions
  • Ability to manage multiple projects or programs simultaneously without added complexity
  • Clear, concise communicator who can align teams and stakeholders without over-communicating
  • Ability to assess project and program value, eliminating low-impact efforts and focusing on ROI
  • Strong organizational skills with the ability to prioritize and execute with minimal waste
  • Analytical mindset to use feedback, data, and performance metrics to inform decisions
    • Education
  • Required: High School Diploma or GED
    • Experience
  • Required: Advanced-level experience, seasoned and specialized knowledge in:Learning Program Management, Instructional Operations, or Project CoordinationMaintaining and evolving training programs in a fast-paced, cost-conscious environmentExecuting projects from intake through delivery with a focus on speed and simplicityUsing LMS platforms and automating business processes to increase operational efficiencyAligning with cross-functional teams and communicating with internal business partners

  • Preferred: Knowledge of regulatory training requirements

  • Preferred: Experience with Adobe Acrobat, editing documents

  • Preferred: Experience with project management tools

    • Licensing/Certification
  • N/A
    • Physical Abilities
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
    • Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

    • Pay & Benefits:

  • Competitive market salary from $100,700 per year to $111,900 per year* depending on qualifications and experience.

    For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

    • Benefits you’ll love:

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) 
  • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** 
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** 
  • Competitive health insurance for you and your eligible dependents (including pets) 
  • Southwest offers health plan coverage options that start from the very first day of employment.

    You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

  • Explore more Benefits you’ll love:

    • *Pay amount does not guarantee employment for any particular period of time.

    **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

    ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

    Southwest Airlines is an Equal Opportunity Employer.

    Required Skill Profession

    Other Management Occupations


    • Job Details

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    Unlock Your Learning Program Potential: Insight & Career Growth Guide


    Real-time Learning Program Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Learning Program in Dallas, United States, highlighting market share and opportunities for professionals in Learning Program roles.

    34391 Jobs in United States
    34391
    268 Jobs in Dallas
    268
    Download Learning Program Jobs Trends in Dallas and United States

    Are You Looking for Learning Program Manager Inflight Job?

    Great news! is currently hiring and seeking a Learning Program Manager Inflight to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Southwest Airlines adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Learning Program Manager Inflight Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Dallas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Learning Program Manager Inflight?

    Key qualifications for Learning Program Manager Inflight typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Learning Program Manager Inflight Job Success

    Southwest Airlines interview tips for Learning Program Manager Inflight

    Here are some tips to help you prepare for and ace your Learning Program Manager Inflight job interview:

    Before the Interview:

    Research: Learn about the Southwest Airlines's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Learning Program Manager Inflight interview at Southwest Airlines, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Southwest Airlines's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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