Pastry Supervisor Job in Isle of Palms Recruiting by Wild Dunes Resort, A Destination by Hyatt

The Pastry Supervisor role will be expected to provide a support system for the Pastry Chef and Banquet Chef. This involves recipe and menu development, as needed, execution of a la carte dining and duties relating to staffing of pastry team. The Pastry Supervisor will assist to maintain the AAA Four Diamond Standards. The Pastry Supervisor shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!Essential job FUNCTIONS:Oversee sanitation of kitchens during and at the end of shiftsControl quality and consistency of all foodControl waste of food product and laborCoordinate with Pastry/Banquet Chef to develop prep sheetsMust have the ability to develop staff training manuals and memosMust have the ability to portion, prepare and cook menu items in accordance to the menus put in place and within the specifications of the Banquet/Pastry Chef and standardized recipesApply extensive food knowledge and specialized cooking skills that are required for tasksMaintain and complete daily prep lists and tasks as assigned by Chef.Ensure all requisitions are processed properly and placed in designated areasProperly label and date all products to ensure safekeeping and sanitationApply basic knife skills required for preparation of hot and cold foodsProduce recipes efficiently and consistentlyEnsures portion necessities and portion control for all food functions are recipes, especially high cost itemsAbility to work in a fast paced environment to perform duties under pressure and meet deadlines in a timely mannerHearing and visual ability to observe and detect signs of emergency situationsMeet with Pastry Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performanceBreakdown work station and complete closing duties; return all food items to the proper storage areas; rotate all returned product wrap cover label and date all item being put away; straighten up organize all storage areas clean up and wipe down, sweep, and mop food prep areas reach ins/walk ins and shelves; return all unused and clean utensil/equipment to the specified locations; take out the trash; turn off all equipment not needed for the next shift; restock items that were depleted during the shiftMaintains an up to date working knowledge of all resort amenities as well as any special eventsInteracts with resort staff in a professional manner, assisting other departments when necessaryAttends mandatory department meetings, training sessions, serve safe, Pillars training and appropriate resort and division meetingsMaintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.Acts with responsibility towards all company property, supplies and equipmentReports to work on time as designated by posted scheduleMaintains a professional appearance. Follows all Wild Dunes Resort dress code standards.Remains alert, courteous and helpful to the guests and colleagues at all times Colleague is held accountable for all duties of this job and other duties as assigned.QualificationsEXPERIENCE & EDUCATION:High school education requiredAt least three years pastry kitchen/prep experienceCulinary School Degree requiredAt least 1 year kitchen supervisory experience required in Resort setting Job REQUIRMENTS:Must be authorized to work in the United StatesMust be able to speak, write and understand EnglishMust have complete understanding of the fundamentals of the culinary pastry operationMust be able to create accurate prep and production lists and demonstrate an ability to lead others into completing all daily tasks / responsibilities in a timely, efficient and complete mannerMust demonstrate consistent ability to work neatly and cleanlyProduct must be consistently of superior quality in both taste and appearanceFinished product is always of superior appearance, finishing work is clean and demonstrates a grasp of refined and advanced methods and techniquesMust be able to prepare, decorate and assemble simple wedding cakesMust be able to accurately and quickly convert recipes and measurementsMust be able to spend long periods of time on feet, standing in one position or making repetitive movementsMust be able to tolerate shift work that can exceed 10-12 hours daily for multiple days within a work week, including possible 6 day work weekMust be able to maintain an organized work area and storage facilityMust assist in receiving and storing daily provisions, organizing walk-ins and freezer spaceMust demonstrate an ability to execute FIFOMust demonstrate poise and professionalism when interacting with guests and Colleagues even during periods of high pressure or tensionMust be nimble in reacting to last minute guest or Colleague requests and able to accommodate such requests in a friendly, professional and inviting mannerMust demonstrate an ability to exercise self-control during adverse situations and lead others by exampleMust demonstrate and extensive knowledge of advance pastry techniques and formats, including; chocolate (tempering, modeling, pouring, molding and assembling), pastillage, marzipan, gum paste, pulled sugar, fondantMust be skilled at all forms of piping, lettering, decorating and detailing related to finer pastry workMust be able to accurately follow instructions, both verbally and writtenMust be able to work with and around kitchen equipmentMust be able to work with and around a diverse group of food, seasonings, etc.Must possesses excellent communication skillsMust be professional in appearance and demeanorMust be able to work under pressureMust be able to work in a fast paced environmentMust have excellent listening, speaking and interpersonal skillsMust always ensure a teamwork environmentAbility to work a flexible schedule that may include evenings, weekends and holidaysMust have the ability to deal effectively and interact well with the guests and ColleaguesMust have the ability to resolve problems/conflicts in a diplomatic and tactful mannerMust have a passion for creating an exceptional experience for all guests Colleagues who are hired at Wild Dunes Resort will be verified through the federal E-Verify system. Working CONDITIONS:While primarily an indoor job, must be able to work at outdoor locations on occasion, walking on uneven surfaces;Must be able to work in either hot or cold conditionsMust be able to stand on feet and walk throughout the dayMust be able to frequently lift and carry up to 25 lbs. & occasionally lift, carry, push & pull up to 50 lbsMust be able to perform simple grasping, fine manipulation, reaching and repetitive hand & arm movements constantly; squeezing and overhead reaching occasionallyMust be able to twist and bend frequently, and squat occasionally The physical demands described here are representative of those that must be met by a Colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.