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Program Support Assistant Job in Lexington Recruiting by Veterans Health Administration

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Program Support Assistant

🔖 Full Time

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Summary

Program Support Assistant for the Administrative Office, providing logistical and administrative support in the management of Primary Care Service clinical and academic programs. Works at a two-divisional teaching hospital affiliated with University of Kentucky Medical Center at the . Department of Veterans Affairs Medical Center, Lexington, Ky. Will normally work at one of the locations for two divisions (Cooper Drive Division or Leestown Road Division) at the other location as necessary.

Duties

The Program Support Assistant is responsible for administrative duties for Primary Care Service. The major duties and responsibilities include but are not limited to:

Incumbent will normally work at one of the locations for the two divisions (Cooper Drive Division or Leestown Road Division), but is required to work at the other location as necessary.

Primary Care operates within a tertiary care medical center, providing all aspects of primary care including routine preventive services, management and treatment for chronic diseases, episodic and interim care for non-urgent conditions, referral to specialty care or inpatient care, and telephone care.

Responsible for providing programmatic support in several key areas ,including the clinic setup and maintenance, data mining/reporting, and support related to space and equipment.

Responsible for clinic management.

Ensures implementation, monitoring and evaluation of all administrative procedures related to clinic setup and will act as the facility resource on all issues that relate to the Primary Care clinics.

Provides general support to primary care clinics in the following areas: Initial clinic set up; Annual clinic review and cancelation; Periodic clinic profile changes, CVT clinics (telehealth), video clinics, review of recall entries and reports.

Responsible for canceling appropriate clinic for planned and unplanned provider leave request.

Develops, manages and monitors the SharePoint site and all its content related to performing daily tasks.

Develops templates and calendars for extended (weekend) clinics. Creates multiple excel worksheets to provide data analysis and creates formulas and calculations for provider report cards that consist of data involving metrics to meet goals, objectives and guidelines.

Compile data that is used by the Chief of Primary Care for decisions regarding provider proficiencies.

Work independently and with management regarding overall clinic management. Completes VESTING reports that influence revenue and decisions. Assist management creating and updating the scheduling grids.

Works with the Chief of Optometry, Medical Support Assistants, Patient Care Services, Telehealth, Health Prevention / Disease Prevention, security personnel, Human Resources, Chief of Primary Care, medical professionals, DSS staff, Logistics and Information Management.

Serves as a service level Human Resources liaison. Submits and updates service personnel files by submitting SF52's through WebHR.

Assist management with compiling and submitting recruitment packages for vacancies.

Troubleshoots computer problems for office and clinic staff. Verifies/maintains current staff accuracy/activity via computer user audits. Processes inactive staff that have transferred or no longer work with the VAMC. Serves as service PIV Manager. Works closely with HR Security Personnel.

Serves as the backup time keeper for the service. This include timekeeping for the Primary Care office, Primary Care providers, Fee Basis providers, HPDP, Optometry service, and any other services assigned to the Primary Care T &L's.

Serves as a Fund Control Point clerk for purchase requests for Optometry and Primary Care. Incumbent gathers information for orders and identifies problems and issues via communication with Logistics service and outside vendors.

Provides both ongoing as well as one-time data used by the Primary Care service Office. This includes pulling data from Vista, VCCS, CPRS, and the data warehouse. Incumbent is expected to compile data into meaningful and concise reports.

Serves as the ADP AC for Primary Care service and as will be knowledgeable about packages used by Primary Care clinicians and support staff.

Responsible for a variety of activities associated with space and equipment including conducting inventories, requesting equipment and supplies for the team, and participating in meetings / discussions regarding construction I activation.

Serve as a data mining resource, generating reports and pulling data regarding workload, recall, etc.

Serve as the backup records liaison. Creates All PC and Provider Meeting agenda along with generating any required minutes from the meetings. Performs any other duties as assigned.

Work Schedule: Full Time M-F 7:00 am - 3:30 pm or 8:00 am - 4:30 pm
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant / PD303520
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

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Program Support Assistant Jobs in Lexington - Urgent Hiring by Veterans Health Administration - Expertini

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