Job Description
Title: Retirement Plan Adjustment Specialist
Location: Remote - California, Connecticut, Massachusetts, Maine, Missouri, New Jersey, New York, Tennessee, Virginia - ONLY
Get To Know The Team:
The Retirement Plan Adjustment Specialist provides support to Operations and other specialized groups by researching and resolving discrepancies pertaining to retirement plan/participant accounts transactions. Discrepancies may pertain to improper balancing of payroll rosters, mismatched transactions, etc.
Why You’ll Love It At SS&C!
- Flexibility: Hybrid Work Model & Business Casual Dress Code, including jeans
- Your Future: Generous 401(k) Matching Program, Tuition & Professional Development Reimbursement Opportunities.
- Work/Life Balance: Unlimited Personal & Vacation Time Off, Sick Leave Policy, Paid Company Holidays
- Your Well-being: Medical, Dental, Vision, Life Insurance, Short & Long-Term Disability, Global Employee Assistance, Parental Leave, and more
- Diversity & Inclusion: Committed to Being an Organization that Welcomes, Celebrates, and Thrives on Diversity
- Training: Hands-On and Customized by your Team, including Technical and E-Learning Resources
- Extra Perks: Discounts on fitness memberships, cell provider, childcare, travel, and more!
What You Will Get To Do:
- Investigates research requests generated from multiple sources, such as plan sponsors, participants, fund companies, third-party administrators for assigned clients. Obtains all appropriate backup documentation using imaged documents, microfiche, and archived records in order to trace issues to their source.
- Determines need for adjustment and whether correction involves outside party indemnification. Makes adjustments typically involving shorter timeframes of research and corrections.
- Discusses correction/settlement with request originator. Prepares documentation including form correspondence in cases where external parties need notifying.
- Generates a variety of daily reports and reviews for discrepancies (kickers) that need research and correction. Works with Control Department and other internal groups to resolve open items.
- Acts as liaison between multiple clients under time-sensitive deadlines in order to minimize potential “as-of” loss exposure.
The Impact You Will Make:
- Solid knowledge of qualified retirement plans or mutual fund processing required. Knowledge of adjustment procedures also required.
- Analytical and follow through skills required for researching information and finding solutions to pending items and discrepancies. Numbers aptitude is required.
- Organization, attention to detail and accuracy are required in order to research and reconcile transactions on a timely basis.
- Ability to communicate clearly in order to resolve discrepancies using internal as well as industry standard terminology.
- Customer service orientation; acts as liaison between clients and internal groups.
- Some college or equivalent combination of formal education and work experience required.
- 12-18 months previous experience in retirement plan administration required.
- Knowledge of TRAC 2000 preferred.
California, New York, & Jersey City, NJ:
- Salary Range for Position is expected between $50,000 and $60,000. The successful candidate may be eligible or an annual discretionary incentive compensation award.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. SS&C reserves the right to modify this information at any time, subject to applicable law.