Job Summary The Scrum Master supports agile team(s) in delivery of complex solutions that deliver business value. This position will partner with the product owner to support product backlog definition / refinement / prioritization to feed sprints. Proactively eliminate barriers, coach team members on best practices and run scrum ceremonies.ESSENTIAL DUTIES AND RESPONSIBILITIESTeaches, mentors, coaches and facilitates the agile mindset.Facilitates and coaches team’s progress toward the goal and commitments through improvement in quality, predictability, flow and velocity.Facilitates improvements in practices / processes within teams.Facilitates Scrum ceremonies including daily standups, backlog refinement, sprint planning, team demos and retrospectives.Focuses on improving team dynamics, performance and management of conflicts all the while exhibiting lean agile and scrum principles in all actions.Supports and coaches the Product Owner, preserves collaborative relationships and communicates extensively with the global community, identifies and removes impediments while maintaining a healthy and transparent relationship.Facilitates preparation and readiness for Agile Release Train (ART) ceremonies and supports the team and ART estimate, helps coordinate with other teams on the ART. QUALIFICATIONSAble to clearly communicate in verbal/non-verbal and written forms to articulate themselves. Able to have clear, professional and open dialogue with team members, other departments, partners/vendors, and direct managementDemonstrates the ability to work together in a collaborative way.Demonstrates the ability to build relationships both inside and outside of individual team.Able to create plans to ensure work gets completed. Able to organize themselves to ensure that processes are followed and work is completed in a timely manner. EDUCATION AND/OR EXPERIENCE Bachelor’s degree in Computer Science, Information Technology or related field or equivalent experience is required4+ years’ of experience on a product development team using agile / scrum is preferred