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Urgent! Senior Desktop Support Engineer / IT Support Specialist Job Opening In New York County New York – Now Hiring eTeam Inc.
Job Details:
Respond to user requests for technical assistance via phone, email, or in person.
Diagnose and resolve hardware, software, and network issues.
Install, configure, and maintain laptop computers and perform troubleshooting in case of issues.
Manage user accounts, permissions, and access rights in appropriate systems.
Support and maintain Windows operating systems and mobile devices.
Monitor and maintain IT assets like laptops, mobile phones and software licenses.
Document technical issues and solutions for future reference.
Assist in IT projects such as system upgrades, migrations, and deployments.
Ensure compliance with IT policies and security standards.
Provide training and guidance to users on IT tools and best practices.
Collaborate with cybersecurity teams to ensure endpoint protection and data security.
Ability to interact with VIP users and support them so that their requirements are met.
Total Experience: 8-10 Years
Relevant Experience: 8-10 years
Mandatory skills
Domain-> IT Service Management-> End Point (Desktops, Laptop, Printers, Mobile Devices) Administration , Good Communication, Email etiquette
Desired skills
Proven experience in IT support or helpdesk roles with 5+ years of experience.
Strong knowledge of Windows and common office software (e.g., Microsoft 365).
Familiarity with networking concepts (TCP/IP, DNS, DHCP).
Basic understanding of cybersecurity principles.
Excellent problem-solving and communication skills.
Ability to work independently and as part of a team
Domain (Industry)
Desktop Support
Mode of Interview- Telephonic/Face to Face/Video Interview: Telephonic /Video Interview
WFO / WFH / Hybrid: Hybrid
Shift Details (Time): Normal office hours except for some weekend work on need basis
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Unlock Your Senior Desktop Potential: Insight & Career Growth Guide
Real-time Senior Desktop Jobs Trends in New York County, New York, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Desktop in New York County, New York, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 185210 jobs in United States and 7907 jobs in New York County, New York. This comprehensive analysis highlights market share and opportunities for professionals in Senior Desktop roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! eTeam Inc. is currently hiring and seeking a Senior Desktop Support Engineer / IT Support Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Desktop Support Engineer / IT Support Specialist Jobs New York County New York.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at eTeam Inc. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Desktop Support Engineer / IT Support Specialist Jobs United States varies, but the pay scale is rated "Standard" in New York County New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Desktop Support Engineer / IT Support Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Desktop Support Engineer / IT Support Specialist interview at eTeam Inc., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the eTeam Inc.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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