Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Senior IT Support Engineer Cambridge, MA.
United States Jobs Expertini

Urgent! Senior IT Support Engineer - Cambridge, MA Job Opening In Cambridge Massachusetts – Now Hiring Merge IT

Senior IT Support Engineer Cambridge, MA



Job description

Our enterprise-level client is seeking to add a Senior IT Support Engineer to work onsite in Cambridge, MA.

Please see below for full details:



Job Notes:

--6+ month contact / extensions and perm conversion possible with good performance.

--Onsite in Cambridge, MA

--Drug & Background required.

--Able to travel to other sites in the area.

MUST have transportation.



Pay Rate = $28-30 w2 per hour depending on experience



As a Senior Customer Engineer, you will provide a range of hardware, software, and network technical support, that include troubleshooting, staging and configuration, and resolving tickets for internal and external customers.



What you'll be doing:

• Perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements.

• Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.

• Provide Technical Leadership in own specific area of expertise.

• Document and reports on work completed to ensure compliance with Company and Customer Procedures



Requirements:

• 7 years' experience in IT Service environment.

• Experience with ticketing systems such as ServiceNow.

• BA or equivalent technical school degree preferred or equivalent experience, industry certifications a plus.

• ServiceNow experience.

• Hardware break-fix assistance

• PC imaging processes and procedures

• Troubleshooting

• Mobile phone support

• Audio Visual support



Why Choose Merge IT?

We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka ‘Big Name’ - think big banks, big pharma, etc.).



We would love to connect with you! Follow us on social media and be the first to know about open positions, career advice, and insider tips and tricks.

Find us by searching @MergeITLLC on Instagram, Facebook, or Twitter or paste this link into your browser: (url removed)



Merge IT is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Nothing in this job posting guarantees employment.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Senior IT Potential: Insight & Career Growth Guide


  • Real-time Senior IT Jobs Trends in Cambridge, Massachusetts, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior IT in Cambridge, Massachusetts, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 194571 jobs in United States and 453 jobs in Cambridge, Massachusetts. This comprehensive analysis highlights market share and opportunities for professionals in Senior IT roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Senior IT Support Engineer Cambridge, MA Job?

    Great news! is currently hiring and seeking a Senior IT Support Engineer Cambridge, MA to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Merge IT adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for Senior IT Support Engineer Cambridge, MA Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Cambridge Massachusetts. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Senior IT Support Engineer Cambridge, MA?

    Key qualifications for Senior IT Support Engineer Cambridge, MA typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Senior IT Support Engineer Cambridge, MA?

    To improve your chances of getting hired for Senior IT Support Engineer Cambridge, MA, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Senior IT Support Engineer Cambridge, MA Job Success
    Merge IT interview tips for Senior IT Support Engineer   Cambridge, MA

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Merge IT's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Senior IT Support Engineer Cambridge, MA interview at Merge IT, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Merge IT's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Senior IT Support Engineer Cambridge, MA Positions

    Setting up job alerts for Senior IT Support Engineer Cambridge, MA is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!