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Senior IT Support Engineer - Cambridge, MA Job Opening In Cambridge Massachusetts – Now Hiring Merge IT


Job description

Our enterprise-level client is seeking to add a Senior IT Support Engineer to work onsite in Cambridge, MA.

Please see below for full details:



Job Notes:

--6+ month contact / extensions and perm conversion possible with good performance.

--Onsite in Cambridge, MA

--Drug & Background required.

--Able to travel to other sites in the area.

MUST have transportation.



Pay Rate = $28-30 w2 per hour depending on experience



As a Senior Customer Engineer, you will provide a range of hardware, software, and network technical support, that include troubleshooting, staging and configuration, and resolving tickets for internal and external customers.



What you'll be doing:

• Perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements.

• Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.

• Provide Technical Leadership in own specific area of expertise.

• Document and reports on work completed to ensure compliance with Company and Customer Procedures



Requirements:

• 7 years' experience in IT Service environment.

• Experience with ticketing systems such as ServiceNow.

• BA or equivalent technical school degree preferred or equivalent experience, industry certifications a plus.

• ServiceNow experience.

• Hardware break-fix assistance

• PC imaging processes and procedures

• Troubleshooting

• Mobile phone support

• Audio Visual support



Why Choose Merge IT?

We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka ‘Big Name’ - think big banks, big pharma, etc.).



We would love to connect with you! Follow us on social media and be the first to know about open positions, career advice, and insider tips and tricks.

Find us by searching @MergeITLLC on Instagram, Facebook, or Twitter or paste this link into your browser: (url removed)



Merge IT is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Nothing in this job posting guarantees employment.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Senior IT Potential: Insight & Career Growth Guide


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Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior IT in Cambridge, Massachusetts, United States, highlighting market share and opportunities for professionals in Senior IT roles.

194877 Jobs in United States
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Are You Looking for Senior IT Support Engineer Cambridge, MA Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Merge IT adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Cambridge Massachusetts. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Merge IT interview tips for Senior IT Support Engineer   Cambridge, MA

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