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Urgent! Service Desk Analyst Job Opening In McLean – Now Hiring Digicon
Service Desk Analyst
Digicon is a leading and innovative IT service provider with more than 30 years of experience delivering groundbreaking IT and scientific solutions to federal and commercial clients alike.
We are seeking to hire a service desk analyst to play an instrumental role in support of our commercial, state and local, and federal clients.
This is a position on a day/night/weekend (rotating schedule) 24/7/365 team with 4-, 8-, or 12-hour shifts.
You will be responsible for receiving and resolving customer calls, chats, emails, and web tickets.
You will perform regular system maintenance in accordance with the documented ITIL processes and procedures.
Under general direction, you will provide network diagnostics and problem resolution; security services including security system evaluation and implementation; network virus protection and application support; and system-wide policy and procedures for hardware and software installation and maintenance.
You will perform remote and hands-on system administration for the LAN and for internal and external customer systems and networks.
Other responsibilities include installing, configuring, troubleshooting, diagnosing, and resolving issues with laptops and desktops, phones, printers, and Microsoft Office applications.
You must be a US citizen and be able to obtain and maintain a Public Trust security clearance with the federal government and be able to pass a police background check with local government.
Skills and Experience Required (mandatory skills in order of priority):
To perform the functions listed above, the following skills are required:
Skills and Experience Preferred (not required):
Education/Training/Certifications Required:
Interested in applying for the service desk analyst position?
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Unlock Your Service Desk Potential: Insight & Career Growth Guide
Real-time Service Desk Jobs Trends in McLean, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Desk in McLean, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 130269 jobs in United States and 97 jobs in McLean. This comprehensive analysis highlights market share and opportunities for professionals in Service Desk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Digicon is currently hiring and seeking a Service Desk Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Desk Analyst Jobs McLean.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Digicon adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Desk Analyst Jobs United States varies, but the pay scale is rated "Standard" in McLean. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Desk Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Desk Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Desk Analyst interview at Digicon, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Digicon's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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