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Service Dispatch Supervisor Job Opening In Columbus – Now Hiring Allegion


Job description

Creating Peace of Mind by Pioneering Safety and Security

Service Dispatch Supervisor - Stanley Access Technologies, Columbus, OH

Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors.

Our growing product and service offerings have driven significant growth for our service business.

Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

What You Will Do

  • Direct the activities of 10-25 service technicians and potentially 1 dispatcher, including sharing on-call duties.

  • Oversee and develop processes to improve productivity, efficiency, and customer satisfaction, while maximizing revenue.

  • Meet or exceed regional service goals, including incoming business, sales, expense/revenue ratios, service delivery, and margin rates.

  • Build and lead high-performing teams by sourcing, hiring, training, and developing talent.

  • Provide leadership to ensure the profitable installation, maintenance, and repair of Stanley products, while growing the service customer base.

  • Analyze and implement process and productivity enhancements.

  • Lead and manage service technicians, dispatchers, warehouse staff, and administrative personnel.

  • Conduct audits of work orders for accuracy (e.g., part numbers, Door IDs, signatures, customer forms, PO numbers, NTE).

  • Perform ride-alongs to evaluate work practices, safety compliance, and customer interactions.

  • Model and promote Stanley values, including Accountability, Respect, Integrity, Vision, Stretch, Boundaryless, and Speed.

  • What You Need to Succeed:

  • High school diploma required; undergraduate degree (technical preferred, BSEE/BSME) preferred

  • A valid state driver’s license, without restrictions, is required for this position.

  • A clean driving record

  • Ability to work nights and/or weekends as necessary

  • Proven track record of success

  • Ability to work in a fast paced, chaotic environment

  • Proven team builder and player

  • Strong business acumen ( Drive productivity, P&L understanding, data analysis)

  • Demonstrated communication skills

  • Excellent team and interpersonal skills

  • Strong detail orientation

  • Strong computer skills ( Microsoft applications, SAP, Spreadsheets, word processing )


  • Additional Preferred Skills and Knowledge:

  • Prior field sales or field service experience

  • Prior experience with high involvement work teams

  • Prior supervisory experience General: We are looking for energetic, detailed oriented people that focus on execution, meet commitments, break through turf issues, and have a passion to exceed customer expectations.

  • Why Work for Us?

    Allegion is a Great Place to Grow your Career if:

  • You're seeking a rewarding opportunity that allows you to truly help others.

    With thousands of employees and customers around the world, there’s plenty of room to make an impact.

    As our values state, “this is your business, run with it”.

  • You’re looking for a company that will invest in your professional development.

    As we grow, we want you to grow with us.

  • You want a culture that promotes work-life balance.

    Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 

  • Why Work for Us?

    Allegion is a Great Place to Grow your Career if:

  • You're seeking a rewarding opportunity that allows you to truly help others.

    With thousands of employees and customers around the world, there’s plenty of room to make an impact.

    As our values state, “this is your business, run with it”.

  • You’re looking for a company that will invest in your professional development.

    As we grow, we want you to grow with us.

  • You want a culture that promotes work-life balance.

    Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 

  • You want to work for an award-winning company that invests in its people.

    Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

  • What You’ll Get from Us:

  • Health, dental and vision insurance coverage, helping you “be safe, be healthy”

  • Unlimited Paid Time Off

  • A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period 

  • Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses

  • Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

  • Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

  • Life Insurance – Term life coverage with the option to purchase supplemental coverage

  • Tuition Reimbursement

  • Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards

  • Employee Discounts through

  • Community involvement and opportunities to give back so you can “serve others, not yourself”

  • Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching 

  • Required Skill Profession

    Material Recording, Scheduling, Dispatching, And Distributing Workers


    • Job Details

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    Unlock Your Service Dispatch Potential: Insight & Career Growth Guide


    Real-time Service Dispatch Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Dispatch in Columbus, United States, highlighting market share and opportunities for professionals in Service Dispatch roles.

    122171 Jobs in United States
    122171
    667 Jobs in Columbus
    667
    Download Service Dispatch Jobs Trends in Columbus and United States

    Are You Looking for Service Dispatch Supervisor Job?

    Great news! is currently hiring and seeking a Service Dispatch Supervisor to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Allegion adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Service Dispatch Supervisor Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Columbus. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Service Dispatch Supervisor?

    Key qualifications for Service Dispatch Supervisor typically include Material Recording, Scheduling, Dispatching, And Distributing Workers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Service Dispatch Supervisor?

    To improve your chances of getting hired for Service Dispatch Supervisor, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Service Dispatch Supervisor Job Success

    Allegion interview tips for Service Dispatch Supervisor

    Here are some tips to help you prepare for and ace your Service Dispatch Supervisor job interview:

    Before the Interview:

    Research: Learn about the Allegion's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Service Dispatch Supervisor interview at Allegion, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Allegion's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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