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Life at MX
We are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you.
Come build with us and be part of an award-winning company that’s helping create meaningful and lasting change in the financial industry.
We have an immediate need for an internal IT support ServiceDesk Level II. The SD II will report to the IT Service Desk Lead. The primary responsibility of the SD II is to handle both hierarchical and functional escalations from the SD I team. In addition, the SD II will be responsible for maintaining end user devices such as laptops, desktops, tablets, mobile hotspots, etc.
Job Duties
Provide internal support for IT questions, incidents, issues, and requests
Escalation from Service Desk I
Escalate to Service Desk III and System Administrators
IT inventory, asset tracking, and organization
Shipping and receiving IT equipment such as laptops and monitors
Setup and troubleshoot AV equipment; provide support, training and assistance for audio visual equipment in conference rooms, in open use areas and for company meetings
Setup employee workstations and peripherals
Employee onboarding and training on how to access and use company systems
Create knowledge articles for common questions or processes
Work with Procurement team for purchasing IT equipment and software
Keep up-to-date on new technologies
Basic Requirements
Demonstrate a proactive attitude towards projects, users, and systems.
Two or more years of technical experience
Strong knowledge and experience with Windows, macOS, iOS & Android
Experience supporting Google Workspace
Familiarity operating audio and video equipment
Experience supporting network printers
Experience using Endpoint Management tools such as JAMF and Intune
Networking services & technologies such as VPN, DNS, IP addressing, network cabling
Ability to diagnose & troubleshoot technical issues
Incident Management System (ServiceNow).
Work Environment
At MX, we utilize a hybrid work model. However, certain roles require employees to be in the MX headquarters to fulfill their job requirements. Employees in this position will work from the MX offices in Lehi, Utah, in a typical office environment. Both local and remote employees can take advantage of our incredible office space with onsite perks like company-paid meals, onsite massage therapist, golf simulator, and meditation room to name a few.
Compensation
The expected on-target earnings (OTE), which is comprised of an hourly base and other forms of cash compensation, such as bonus or commissions is currently $21.63 to $25.96.
This pay range is just one component of MX's total rewards package. MX takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location, skillset, peer compensation.
**Please note that this position does not accept sponsorship candidates at this time. Only US-based candidates who are authorized to work in the US without sponsorship, now or in the future, will be considered for this role.
MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@mx.com.
Great News! We've discovered an exciting live job opportunity for a ServiceDesk Level II position in Lehi. This job is currently open for hiring/recruiting by MX Technologies Inc., exclusively for you at United States Jobs Expertini. Feel free to download the job details here.
Explore the current trends for ServiceDesk Level II jobs in Lehi and United States at Expertini. The following graph provides insights into the job market dynamics.
The work culture at MX Technologies Inc. must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs MX Technologies Inc. and also by visiting their official website through Google.
The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in United States, particularly within Lehi. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to Lehi's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in Lehi, additional details can be found on Lehi Wikipedia.
Yes, we found live job(s) for MX Technologies Inc. in Lehi.
ServiceDesk Level II jobs are available in United States.
Exploring the cost of living in Lehi. At Expertini.Com for Lehi , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
The average salary range for ServiceDesk Level II in Lehi varies, but the standard pay scale is rated "Standard" in Lehi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at MX Technologies Inc. follow the application process following the "Apply Now" button at United States Jobs Expertini and also you can visit MX Technologies Inc. official career page and follow their application process.
Key qualifications for ServiceDesk Level II typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
You can set up job alerts for ServiceDesk Level II in Lehi by creating a free job alerts on United States Jobs Expertini. Our Ai system will automatically notify you when new job listings matching your criteria become available.
Benefits for ServiceDesk Level II positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for ServiceDesk Level II on United States Jobs Expertini.
To improve your chances of getting hired for ServiceDesk Level II, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that United States Jobs Expertini has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.
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