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ServiceNow CSM Developer Job Opening In Atlanta – Now Hiring INFT Solutions Inc

ServiceNow CSM Developer

    United States Jobs Expertini Expertini › United States › Jobs › Atlanta › Computer Occupations › Servicenow Csm Developer

Job description

<p><span style="font-size:12pt"><span style="background:white"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:"><span style="color:black">Job Title: ServiceNow CSM Developer</span></span></span></b></span></span></span></p> <p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:"><span style="color:black">Location: Atlanta, GA (Onsite)</span></span></span></b></span></span></p> <p> </p> <p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:"><span style="color:black">Job Description:</span></span></span></b></span></span></p> <p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:"><span style="color:black">We are seeking a skilled ServiceNow CSM (Customer Service Management) Developer to join our team onsite in Atlanta, GA.

The ideal candidate will be responsible for designing, developing, and implementing ServiceNow CSM solutions, integrations, and configurations aligned with business requirements.

The role requires deep technical expertise in the ServiceNow platform with a focus on the CSM module.</span></span></span></span></span></p> <p> </p> <p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:"><span style="color:black">Key Responsibilities:</span></span></span></b></span></span></p> <ul> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Design and develop ServiceNow CSM applications and modules</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Customize and configure Customer Service Management workflows, portals, case management, and knowledge management</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Work with business stakeholders to gather requirements and translate them into technical solutions</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Implement integrations between ServiceNow CSM and third-party systems (REST, SOAP APIs)</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Develop scripts (client/server), business rules, UI policies, and data policies as required</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Perform unit testing and support user acceptance testing</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Create and maintain documentation for configuration, development, and deployment activities</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Monitor system performance and troubleshoot issues</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Collaborate with cross-functional teams including ITSM, ITOM, and other ServiceNow developers</span></span></span></span></span></span></li>
</ul> <p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:"><span style="color:black">Required Qualifications:</span></span></span></b></span></span></p> <ul> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">7+ years of experience in ServiceNow development</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">3+ years specifically working with ServiceNow CSM module</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Strong knowledge of ServiceNow architecture and components</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Experience with scripting languages including JavaScript and Glide</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Experience building portals and configuring service catalogs within CSM</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Hands-on experience with integrations using REST/SOAP APIs</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Solid understanding of Agile and SDLC processes</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">Excellent communication and problem-solving skills</span></span></span></span></span></span></li>
</ul> <p><span style="font-size:12pt"><span style="font-family:Aptos,sans-serif"><b><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:"><span style="color:black">Preferred:</span></span></span></b></span></span></p> <ul> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">ServiceNow Certified System Administrator (CSA)</span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="tab-stops:list .5in"><span style="font-family:Aptos,sans-serif"><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:">ServiceNow CSM Implementation Specialist Certification</span></span></span></span></span></span></li>
</ul> <p><span style="font-size:11.0pt"><span calibri="" light="" style="font-family:"><span style="color:black">Experience with ServiceNow ITSM, ITOM, or FSM is a plus</span></span></span></p>

Required Skill Profession

Computer Occupations


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Unlock Your ServiceNow CSM Potential: Insight & Career Growth Guide


Real-time ServiceNow CSM Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for ServiceNow CSM in Atlanta, United States, highlighting market share and opportunities for professionals in ServiceNow CSM roles.

3827 Jobs in United States
3827
131 Jobs in Atlanta
131
Download Servicenow Csm Jobs Trends in Atlanta and United States

Are You Looking for ServiceNow CSM Developer Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at INFT Solutions Inc adheres to the cultural norms as outlined by Expertini.

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7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Atlanta. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for ServiceNow CSM Developer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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INFT Solutions Inc interview tips for ServiceNow CSM Developer

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Research: Learn about the INFT Solutions Inc's mission, values, products, and the specific job requirements and get further information about

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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To prepare for your ServiceNow CSM Developer interview at INFT Solutions Inc, research the company, understand the job requirements, and practice common interview questions.

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