Special Investigator, Digital Intelligence Unit
Reports to: President
The Special Investigator, DIU is responsible for the day to day in-house investigations of potentially fraudulent workers’ compensation claims. Utilizing a combination of designated investigative tools, public records, and open-source web data, the individual is expected to complete desktop investigations with efficiency and attention to detail. Entry level, repetitive tasks, additional compensation opportunities, growth potential
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Performs desktop investigations such as background checks, social media searches, court record searches, medical canvasses, etc.
- Documents investigative findings
- Generates and authors investigative reports
- Performs other duties and responsibilities as required or requested.
Competencies
- Collaboration Skills.
- Communication Proficiency.
- Initiative.
- Problem Solving/Analysis.
- Results Driven.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m., however additional hours are expected to meet the business needs.
EDUCATION and/or EXPERIENCE:
A high school diploma or equivalent;
Prior investigative experience preferred
NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:
- Strong analytical and research skills
- Strong computer and internet skills
- Familiarity with popular social media platforms
- Understanding of local court systems
- Creative thinking and ability to solve complex problems
- Excellent written communication skills
- Strong attention to detail
- Ability to multi-task and/or prioritize workload accordingly
Other Duties
Please note this DIU Special Investigator job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
Equal Opportunity Employer, M/F/D/V