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Sr Executive & Lab IT Support Engineer - ONSITE Job Opening In Redmond – Now Hiring Simple Solutions


Job description

Job Title: Executive & Lab IT Support Specialist Location: Redmond, WA (Onsite MonFri, limited hybrid) Duration: 6+ months (extensions possible) Overview: Were seeking an experienced Executive & Lab IT Support Specialist to deliver high-touch technical support for senior leaders and engineering teams in a controlled lab setting.

This role ensures a seamless executive experience, supports complex creative workflows, and maintains secure, compliant lab operations.

Key Responsibilities: Provide VIP-level IT support for executives (CVPs) and their teams.

Manage setup, configuration, and performance of QuAD servers and lab systems.

Support render-farm workflows, GPU workloads, and PLM systems (e.g., Windchill).

Lead Surface Hub and device managementfirmware testing, troubleshooting, and inventory.

Oversee user/device provisioning, Intune/MDE configuration, and access control.

Maintain compliance with EHS and enterprise security standards.

Qualifications: Proven experience in VIP/executive IT support roles.

Strong knowledge of Intune, MDE, EPM, and certificate-based authentication.

Familiarity with creative and engineering workflows (Adobe, rendering, large file transfers).

Experience supporting lab or high-security environments

10+ Years
VIP support for two CVPs and their staff Specialized engineering workflow support for specialized team Lab system and visitor workflow support Key Requirements: Proven VIP/Executive IT support experience Familiarity with render-farm workflows and PLM systems (e.g., Windchill) with GPU workloads Hands-on device provisioning, cert-based authentication, Intune/MDE/EPM Prior experience in controlled lab environments with EHS compliance Day-to-Day Activities: Systems & server support Set up, configure, and maintain servers used by the QuAD team Perform regular system health checks, backups, and performance tuning Pull back files and footage from ‘cold-storage’ as needed Implement automated cleanup routines and asset archiving processes Ensure secure access and uptime for creative tools and shared resources (ie, enable ease of collab with engineering files on Windchill) Ensure systems are scalable for future XR/interactive module workloads Surface Hub & hardware support Serve as the primary technical lead and point of contact for all Surface Hub hardware/presentation needs Proactively test new firmware and collaboration features to support evolving team needs Manage setup, configuration, and troubleshooting of Surface Hubs and related peripherals Maintain inventory and coordinate with procurement for new hardware needs Ensure devices are updated, secure, and ready for creative collaboration User account/device management/IT onboarding contact Serve as the primary user account holder on shared devices across the internal program Regularly audit device access and update policies to align with enterprise and program security standards Manage user provisioning, permissions, and access control Support device imaging, updates, and lifecycle management Provide IT support specific to design workflow (ie, troubleshooting Adobe SSO known-issue, large file transfers, rendering tools)

Required Skill Profession

Computer And Mathematical


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Unlock Your Sr Executive Potential: Insight & Career Growth Guide


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Are You Looking for Sr Executive & Lab IT Support Engineer ONSITE Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Simple Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Sr Executive & Lab IT Support Engineer ONSITE Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Redmond. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Sr Executive & Lab IT Support Engineer ONSITE typically include Computer And Mathematical and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Sr Executive & Lab IT Support Engineer ONSITE Job Success

Simple Solutions interview tips for Sr Executive & Lab IT Support Engineer   ONSITE

Here are some tips to help you prepare for and ace your Sr Executive & Lab IT Support Engineer ONSITE job interview:

Before the Interview:

Research: Learn about the Simple Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

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Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Sr Executive & Lab IT Support Engineer ONSITE interview at Simple Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Simple Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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