Technical Consultant II

Job description

Overview:

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000 employees and >24,000 customers worldwide, including 60% of the Fortune 500.

Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels and venues to help them grow their groups and meetings business.

Join Cvent’s Integrations 360 team as a Technical Consultant and play a pivotal role in shaping how our clients connect and optimize their business systems.

In this dynamic position, you’ll collaborate directly with customers to understand their unique needs, then design, develop, and implement innovative solutions using Cvent’s APIs and integrations platform.

Your expertise will empower clients to unlock the full potential of Cvent’s products and services, driving real business impact.

We’re looking for someone who thrives in both independent and team settings—someone who takes ownership of results while contributing to a collaborative, high-performing group.

If you’re passionate about solving complex technical challenges and eager to make a difference for global organizations, this is the opportunity for you.

In This Role, You Will:

As a Technical Consultant, you will play a key role in delivering seamless integration solutions for Cvent’s clients.

Your responsibilities will include:

Lead integration projects from kickoff to deployment, ensuring timely delivery and adherence to quality standards.

Gather and translate customer requirements into technical specifications, system architectures, and high-quality technical documentation.

Guide customers through the integration lifecycle—including discovery, design, deployment, and support—using Cvent APIs, webhooks, and integration tools.

Provide technical guidance and hands-on troubleshooting for integration issues and escalations.

Act as a trusted advisor, communicating with customers, stakeholders, and internal teams throughout the project.

Deliver integration demos, training, and documentation for clients and internal teams.

Stay current on Cvent’s evolving products, services, and integration capabilities, proactively sharing insights and recommendations for continuous improvement.

Here's What You Need:

To excel as a Technical Consultant, candidates should have the following qualifications:

Bachelor’s degree in computer science, computer engineering, or a related technical field, or equivalent professional experience.

Minimum of 3 years’ experience in professional services, sales engineering, or similar high-tech B2B roles.

Strong proficiency in project management, business analysis, and system design methodologies and tools.

Exceptional attention to detail, ownership mentality, and advanced problem-solving skills.

Highly organized, with the ability to manage project plans across multiple complex initiatives.

Solid understanding of REST APIs, JSON, and webhooks.

Hands-on experience with integration middleware and API testing tools such as Bruno and curl.

Formal project management training or certification (e.g., PMP) is a plus.

We are not able to offer sponsorship for this position

Physical Demands