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Urgent! Technical Support Analyst Job Opening In Lehi – Now Hiring Blancco Technology Group
Job Description
Technical Support Analyst
📍 Location: Lehi, Utah (In-Office Role)
Blancco Technology Group is proud to be the industry leader in data erasure and mobile lifecycle solutions, and we’re growing! We’re on the lookout for a bright and motivated Technical Support Analyst to join our fantastic team in Lehi, Utah.
This is an in-office position based in Lehi, so you must already live in Utah within a commutable distance to our office.
To be considered, you must also already be eligible to work in the United States.
Please note: we do not offer relocation packages or visa sponsorship for this role.
This is an amazing opportunity to grow your career in a fast-paced, supportive, and innovative environment.
At Blancco, we pride ourselves on our collaborative culture, where you’ll have the chance to develop both professionally and technically while working with cutting-edge technology and a team that genuinely enjoys working together.
Provide enterprise-level technical support to our customers across multiple platforms, including server, desktop, mobile, storage, and virtual environments, via phone, email, web, and other channels.
Diagnose, troubleshoot, and resolve a variety of technical issues with both hardware and software.
Work directly with customers to deliver a first-class support experience, always with a keen eye for detail.
Manage multiple priorities and support requests while meeting defined SLAs.
Escalate complex issues to Senior Support Engineers when needed, ensuring timely resolution.
Proactively communicate with both customers and internal teams to identify trends and prevent recurring issues.
Contribute to knowledge base improvements by developing and sharing best practice and technical content.
Support the delivery of licenses and products for US-based customers.
Strong customer service mindset with excellent communication skills.
Hands-on experience with Unix and Windows OS, storage devices, virtualization, desktops, and mobile devices.
Ability to troubleshoot and resolve basic hardware and software issues.
Familiarity with helpdesk ticketing software, ideally JIRA Service Management.
Clear and accurate written communication skills for both internal and external audiences.
Strong research skills and the ability to explain technical issues to customers in a straightforward way.
BS or Associate’s degree in IT, Computer Science, or related field (Technical College graduates also welcome).
A highly motivated team player who also thrives when working independently.
This isn’t just a job, it’s a chance to be part of something bigger.
At Blancco, you’ll join a passionate, dynamic team in a culture that values innovation, accountability, and growth.
You’ll have access to continuous training, hands-on technical exposure, and career development opportunities, all while being part of a company making a real difference in how the world manages data securely and sustainably.
If you’re ready to take the next step in your career, contribute to an amazing team, and grow with a company that’s going places, we’d love to hear from you! 🚀
✨ Smart • Intelligent • Private • Secure
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in Lehi, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in Lehi, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 60459 jobs in United States and 13 jobs in Lehi. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Blancco Technology Group is currently hiring and seeking a Technical Support Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Support Analyst Jobs Lehi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Blancco Technology Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Analyst Jobs United States varies, but the pay scale is rated "Standard" in Lehi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Technical Support Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Support Analyst interview at Blancco Technology Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Blancco Technology Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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