• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

Technical Support Engineer II Job Opening In Raleigh – Now Hiring Piper Companies


Job description

Piper Companies is partnering with an innovative leader in cybersecurity and data analytics to hire a Technical Support Engineer II for a hybrid role based in Morrisville, NC.

This position offers the opportunity to deliver high-level technical support and collaborate across departments to resolve sophisticated security challenges.

Responsibilities of the Technical Support Engineer II include:

  • Act as a go-to resource for complex troubleshooting involving system access, permissions, and data protection
  • Analyze logs, system behaviors, and user activity to uncover root causes and offer scalable solutions
  • Coordinate with engineering, product, and technical support teams to address and escalate critical issues
  • Assist customers through system deployment, configuration, and compliance with security standards
  • Support documentation development and mentor junior team members to enhance support practices
  • Qualifications for the Technical Support Engineer II include:

  • 2+ years of experience in tech support or systems troubleshooting, preferably within enterprise environments
  • Strong background in Microsoft Active Directory administration
  • Familiar with Windows Server, Microsoft , Outlook, and related tech stacks
  • Hands-on knowledge of troubleshooting access and permission-related issues, SQL queries, and diagnostics
  • Exposure to cloud environments such as AWS, Azure, or GCP
  • Bachelor’s degree in Computer Science, IT, or a relevant field
  • Compensation for the Technical Support Engineer II:

  • Salary: $,–$, annually
  • Benefits: Full suite including medical, dental, vision, (k), paid sick time (as applicable), and more
  • Start Date for Applications: June Application Window: Open for a minimum of days from posting

    Keywords: technical support, cybersecurity, Active Directory, permissions, diagnostics, cloud platforms, incident resolution, SQL troubleshooting, systems analysis, customer experience, process documentation, IT operations

    #LI-KI1 #LI-HYBRID

    Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    Mindlance hiring Technical Support Engineer II Job in Leesburg, Virginia, United States
    Mindlance
    Leesburg, Virginia, United States
    Dynatrace hiring Technical Support Engineer II Job in Denver, CO, United States
    Dynatrace
    Denver, CO, United States
    American Tower hiring Technical Support II Job in Cary, NC, United States
    American Tower
    Cary, NC, United States
    Wheeler Machinery hiring Technical Support  II Job in Salt Lake City, UT, United States
    Wheeler Machinery
    Salt Lake City, UT, United States
    Astrix Technology hiring Engineer II/Associate, Automation Technical Support Job in Fort Worth, TX, United States
    Astrix Technology
    Fort Worth, TX, United States
    Filanc Construction Company, Inc hiring Technical Support Analyst II Job in Escondido, California, United States
    Filanc Construction Company, Inc
    Escondido, California, United States
    AAA Cooper Transportation hiring Technical Support Administrator II Job in Dothan, AL, United States
    AAA Cooper Transportation
    Dothan, AL, United States
    Acuity Brands hiring Technical Support Specialist II Job in Decatur, GA, United States
    Acuity Brands
    Decatur, GA, United States
    Cirtec Medical hiring Technical Support Analyst II Job in Brooklyn Park, Minnesota, United States
    Cirtec Medical
    Brooklyn Park, Minnesota, United States
    Robert Half Technology hiring Technical Support Analyst II Job in Madison, WI, United States
    Robert Half Technology
    Madison, WI, United States
    Robert Half Technology hiring Technical Support Analyst II Job in Madison, WI, United States
    Robert Half Technology
    Madison, WI, United States
    Robert Half Technology hiring Technical Support Analyst II Job in Madison, WI, United States
    Robert Half Technology
    Madison, WI, United States
    Robert Half Technology hiring Technical Support Analyst II Job in Madison, WI, United States
    Robert Half Technology
    Madison, WI, United States
    Robert Half Technology hiring Technical Support Analyst II Job in Madison, WI, United States
    Robert Half Technology
    Madison, WI, United States
    Robert Half Technology hiring Technical Support Analyst II Job in Madison, WI, United States
    Robert Half Technology
    Madison, WI, United States
    Robert Half Technology hiring Technical Support Analyst II Job in Madison, WI, United States
    Robert Half Technology
    Madison, WI, United States
    Robert Half Technology hiring Technical Support Analyst II Job in Madison, WI, United States
    Robert Half Technology
    Madison, WI, United States
    Robert Half Technology hiring Technical Support Analyst II Job in Madison, WI, United States
    Robert Half Technology
    Madison, WI, United States
    ObjectWin Technology hiring Analyst II, Technical Support Job in Houston, Texas, , United States
    ObjectWin Technology
    Houston, Texas, , United States
    The Tsui Group hiring IT Technical Support II Job in Los Angeles, California, , United States
    The Tsui Group
    Los Angeles, California, , United States
    Revive Business Solutions hiring Technical Support Specialist II Job in Allen, Texas, , United States
    Revive Business Solutions
    Allen, Texas, , United States
    Gong.io hiring Technical Support Engineer Job in San Francisco, California, United States
    Gong.io
    San Francisco, California, United States
    Lucas Group hiring Technical Support Engineer Job in Dallas, Texas, United States
    Lucas Group
    Dallas, Texas, United States
    Atlas Copco hiring Technical Support Engineer Job in Michigan City, Indiana, United States
    Atlas Copco
    Michigan City, Indiana, United States
    Mission Critical Partners hiring Technical Support Engineer Job in United States
    Mission Critical Partners
    United States
    Zelis hiring Technical Support Engineer Job in Morristown, New Jersey, United States
    Zelis
    Morristown, New Jersey, United States
    Piper Companies hiring Technical Support Engineer Job in Raleigh, North Carolina, United States
    Piper Companies
    Raleigh, North Carolina, United States
    SAAB Seaeye hiring Technical Support Engineer Job in East Syracuse, New York, United States
    SAAB Seaeye
    East Syracuse, New York, United States
    TD SYNNEX hiring Technical Support Engineer Job in Herndon, Virginia, United States
    TD SYNNEX
    Herndon, Virginia, United States
    NetApp hiring Technical Support Engineer Job in Wichita, Kansas, United States
    NetApp
    Wichita, Kansas, United States
    Action1 hiring Technical Support Engineer Job in United States
    Action1
    United States
    FusionAuth hiring Technical Support Engineer Job in Denver, Colorado, United States
    FusionAuth
    Denver, Colorado, United States

    Unlock Your Technical Support Potential: Insight & Career Growth Guide


    Real-time Technical Support Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Raleigh, United States, highlighting market share and opportunities for professionals in Technical Support roles.

    60459 Jobs in United States
    60459
    384 Jobs in Raleigh
    384
    Download Technical Support Jobs Trends in Raleigh and United States

    Are You Looking for Technical Support Engineer II Job?

    Great news! is currently hiring and seeking a Technical Support Engineer II to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Piper Companies adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Technical Support Engineer II Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Raleigh. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Technical Support Engineer II?

    Key qualifications for Technical Support Engineer II typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Technical Support Engineer II?

    To improve your chances of getting hired for Technical Support Engineer II, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Technical Support Engineer II Job Success

    Piper Companies interview tips for Technical Support Engineer II

    Here are some tips to help you prepare for and ace your Technical Support Engineer II job interview:

    Before the Interview:

    Research: Learn about the Piper Companies's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Technical Support Engineer II interview at Piper Companies, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Piper Companies's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Technical Support Engineer II Positions

    Setting up job alerts for Technical Support Engineer II is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!