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Urgent! Website UX Testing Lead Job Opening In Baltimore Maryland – Now Hiring CYNET SYSTEMS

Website UX Testing Lead



Job description

Job Description:



Pay Range: $47hr - $52hr


  • We are seeking a Website UX Testing Lead to enhance the usability and performance of digital services by testing websites for functionality, accessibility, and user experience.


  • This role collaborates with web content teams, developers, and designers to ensure websites meet the highest usability and accessibility standards.


  • The ideal candidate is passionate about creating inclusive and intuitive digital experiences.


  • This role involves conducting website testing, assessing accessibility, documenting findings, and recommending improvements based on user feedback and data.


  • It s a critical position for those who want to bridge the gap between residents and local government.




Requirement/Must Have:




  • Basic familiarity with QA/testing methodologies.


  • Attention to detail and strong documentation habits.


  • Understanding of accessibility principles and WCAG standards.


  • Excellent verbal and written communication skills.


  • Comfort working across teams with content editors, developers, and designers.


  • Experience using websites across multiple platforms and browsers.


  • Familiarity with basic web navigation, forms, and page structures.




Experience:




  • Website testing principles and quality assurance methods

  • Accessibility standards and usability best practices

  • Web browsing behavior and challenges faced by non-technical users

  • Common content management systems and site structures



Responsibilities or Duties:




  • Conduct manual and automated website testing across browsers and devices.


  • Identify bugs, broken links, and display issues; recommend and document fixes.


  • Assess websites for usability and accessibility in line with WCAG 2.1 standards.


  • Maintain structured records of test cases, findings, and resolutions.


  • Create clear reports and share findings with relevant stakeholders.


  • Stay up to date on best practices in usability, testing, and accessibility.




Should have:




  • Problem-solving and critical thinking skills.


  • Strong written and visual communication of findings.


  • Effective collaboration across cross-functional teams.


  • Time management and task prioritization abilities.


  • Curiosity and empathy for users with diverse backgrounds.




Skills:




  • Experience with screen readers or other assistive technologies.


  • Familiarity with usability testing tools (e.g., Hotjar, Maze, Optimal Workshop).


  • Basic knowledge of HTML/CSS and content management systems (e.g., Drupal, WordPress).


  • Experience with bug tracking tools (e.g., SiteImprove, Jira, Trello).


  • Exposure to analytics tools like Google Analytics or Matomo.


  • Previous government experience preferred.





Required Skill Profession

Other General



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    Unlock Your Website UX Potential: Insight & Career Growth Guide


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  • The Work Culture

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