📑 Salary Range:$55,000 To $65,000 AnnuallySUMMARYThe Helpdesk Technician is the first point of contact for employees and is responsible for customer service support for company supported computer applications and platforms. Troubleshoot problems and advise on appropriate action. Responsible for performing routine daily tasks and participates in speci ...
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📑 Must Haves:2+ years of experience with a ticketing system.2+ years of experience with resetting passwords and Azure Active Directory(AAD).Strong understanding of password security.HDI, A+, and/or ITIL certifications preferred.Great customer service skills and ability to work on a team.Strong desire to learn and grow within the company, and someone ...
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📑 Fully on-site Mon-Fri 8a-5pm in CoralvilleKicks off 6+ mo contract/contract-to-hireUnfortunately, C2C and Third Party vendors, as well as sponsorship unsupported in this contract role. Position SummaryThe IT Support Analyst position acts as the front-line customer contact point for users in a structured, high call volume Help Desk setting. The posi ...
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📑 This position is responsible for providing technical assistance and support related to the company’s information technology operations, activities, systems, and users across multiple sites. This includes responding to support needs, executing troubleshooting steps, gathering information, isolating problems, escalating issues, monitoring systems ava ...
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📑 Help Desk Analyst II - San Francisco, CA AreaLHH Recruitment Solutions is looking for a Help Desk Analyst to join a dynamic team at a prominent private credit investment manager managing approximately $7.2 billion in assets under management. As a Help Desk Analyst II, you will play a crucial role in providing end-user support across all affiliates ...
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📑 Position: DSCSA customer service role/tech help support deskLocation: Warren, NJLogistics: Flexible WorkingEmployment Type: 12 Month ContractResponsibilities:Manage Drug Supply Chain Act (DSCSA) exception requests, acting as the primary point of contact for customers.Document, aggregate, report, and update issue resolutions, collaborating closely w ...
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📑 Title: Helpdesk Technician Location: Detroit, MI ( ONSITE ) Payrate: $21/HR on W2 Duration 3+ Months PREFERRED EXPERIENCE:Minimum three (3) years working with computers, networks, and applications within a professional environment.Two (2) years of help desk or customer service experience strongly preferred.Experience with troubleshooting and resolv ...
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📑 Softrams, an award-winning healthcare technology company, is looking for a driven, ambitious, IT Help Desk Technician – Tier I who is ready to take on new challenges supporting customer’s mission critical initiatives. Softrams is seeking an IT Help Desk Technician to maintain, upgrade and manage our software, hardware and networks in our Windsor Mi ...
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📑 Title – Help Desk Support Position – Contract (6+ Months) Location – Remote Rate - $Open(Best Possible) Job Description: Work with the Client st ...
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📑 Howard Industries is looking for competent Help Desk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the companies front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that employees are provided with top tier serv ...
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📑 DESCRIPTIONWe are in search of a Windows Help Desk Engineer to join our team in the San Antonio area. While we are headquarted in downtown Fort Worth, we have clients across the state and need additional support covering this location. This position requires a balance of strong technical desktop support skills and excellent communication abilities. ...
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📑 Service Desk TechnicianOngoing Contract*Fully Remote but must reside in Tennessee*We are hiring entry level IT support technicians to support our client. This individual will be responsible for fielding calls directly from 52 different agencies and supporting a customer base of 45,000 end users. They will be required to troubleshoot issues related ...
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📑 Responsibilities:Hardware Deployment: Assist in the replacement of old devices at the acquired facility with organization-imaged devices. This involves building machines and deploying the organization's image onto the hardware provided.Imaging Process: Perform imaging tasks on the equipment provided. Ensure that zero operating systems are on the de ...
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📑 100% Onsite L1-L2 Northern CT! Help Desk Support (Onsite)Job Responsibilities:* Quick and efficient resolution of advanced issues from Level 1 techs or end-users requiring more in-depth knowledge.* Conduct sophisticated fixes and problem analysis to identify the root cause of technical problems.* Develop and document solutions and build knowledge ...
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📑 This role will be supporting the Persistent Cyber Training Environment (PCTE) platform.This person will be leading the help desk team as a Tier lll engineer, providing IT support and ensuring that the solutions align with the strategic objectives of the customer.You will be a member of the platform support team, and provide service design, transiti ...
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📑 Help Desk Support Level 1Department: Information TechnologyReports to: Manager of IT SupportPosition Overview:As a Level 1 Help Desk Support Specialist, you will be the first point of contact for users experiencing IT issues, embodying the initial step in a critical support process. Your role is pivotal in ensuring efficient operation of our compan ...
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📑 Company DescriptionData Pros is an IT Outsourcing & Managed Services Provider that specializes in helping small and mid-market companies migrate to The Cloud. As a Managed Microsoft Partner, we have a strong specialization in Cloud Computing and are a member of the Microsoft SMB & US Cloud Champions Club.Role DescriptionThis is a full-time on-site ...
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📑 IntroductionThank you for taking the time to look at our job post! ALLIED Help Desk Services is seeking a talented, driven, self-starting System Administrator to work with one of our clients that is a national, medical equipment supply-chain solution and distributor. The position may either be filled with ALLIED directly (staff augmentation) or pla ...
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📑 We are looking for expereince IT Help Desk Professionals for our client in Midland, TXThis is an onsite role. This is a full time position and not open to Contract or C2C candidates.***Candidates must not require any type of visa sponsorship now or in the future***Job Summary:As an IT Helpdesk Support, you will play a crucial role in ensuring the e ...
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📑 The Academy, Computer Training Centerswww.academyflorida.comCloud and Network Helpdesk Job in Miami and Fort LauderdaleFast-paced educational facility is looking for Cloud and Network Helpdesk Technicians for their clients throughout south Florida. This candidate will address customer issues and resolve moderately complex problems in the areas of s ...
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📑 Help Desk Technician / Software Trainer with Law Firm Support ExperienceFTE - HybridLocations: San Francisco, Oakland, Sacramento, San DiegoSalary: $32/hr - $42.30/hrPrefer Local Candidates3 - 5 Years ExperienceEssential duties and responsibilities include:Provide professional and effective Level 1 help desk support, including track help desk reque ...
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📑 IT Support Help Desk Specialist - Material HandlingPurpose:The primary objective of this role is to work closely with our customers to resolve technical issues promptly, provide updates into our ticketing system, and conduct root cause analysis for frequent and recurring issues. This role will support several customers and coordinate between all ne ...
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📑 Back to search results Previous job Next job JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing tog ...
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📑 Sentinel is looking for a help desk agent to assist one of our clients. The ideal candidate would set up new laptops, install software and set up security features on the laptops. This candidate will also be assisting with service desk services when needed. This is a 2-3 month contract reporting onsite to our client loca ...
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📑 Job Title: Help Desk AnalystLocation: Burbank About Us: Our client is a leading financial company dedicated to providing innovative solutions to our clients. We pride ourselves on our commitment to excellence, customer satisfaction, and fostering a collaborative work env ...
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📑 Job Title: Help DeskLocation: Annapolis, MD (Onsite)- Local OnlyJob Type: ContractRate: $30/hr on C2C or $25/hr on w2Interview Mode: OnsiteSkills | Must-Haves:* 2+ years of professional work experience* experie ...
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📑 About Client:Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global financial services firm with a rich history and a strong presence in the financial industry.The Client is commit ...
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📑 Shift: Days; Float: No; Wknd: No; On Call: No; Min Reqs: HS diploma or equivalent, 3 yrs related exp; Pref Reqs: Microsoft certifications, IT related certs related to Microsoft 365/Azure or other certs, Previous helpdesk exp, Previous exp in a hospital healthcare environment, Exp troubleshooting Windows and Macintosh devices<br ...
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📑 Job Title: Help Desk AnalystLocation: Burbank About Us: Our client is a leading financial company dedicated to providing innovative solutions to our clients. We pride ourselves on our commitment to excellence, customer satisfaction, and fostering a collaborative work environment. As we continue to grow, we are seeking a talented Help Desk Analyst t ...
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📑 Client: BAE Systems Position: Help Desk Location: Charlotte, NC Duration: Temp to Hire Pay rate: $21.68 per hour Description: Provide first-tier basic technical support to end users on issues of basic computer operations, includi ...
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📑 WordPress Support Specialist – Real Estate Tech Company (Winning Agent) Location: Remote Type: Part-Time Start Date: Immediate (overlap with current support till Sept 1) About Us: We’re a top-notch provider of real estate WordPress themes and IDX memberships. We’re on the hunt for a WordPress Support Specialist to ...
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📑 * CDW’s vision is to be THE national provider of Managed Services. We’ll achieve this reputation by continuing to delight our customers and being the employer of choice for Managed Services. This role is a night shift position, with typical hours of 7:00 pm - 7:00 am, and a rotating schedule that includes some weekend work. ...
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📑 Company Description Fusion IT LLC is a Grand Rapids-based provider of business technology solutions. We offer a wide range of services, including datacenter solutions, network administration, telecom support and installation, help desk support, and infrastructure as a service, among others. Our goal is to help our clients achieve their technology g ...
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📑 Senior User Support Specialist/User Trainer **LCAT not SCA applicable**Education: Undergraduate degree preferredRequired Skills: Experience teaching and training users on computer applications; developing training course materials; experience with litigation support and eDiscoveryPreferred Skills/Experience: - Relativity and Microsoft office suiteP ...
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📑 Help Desk TechnicianTransform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As ...
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📑 Job Title: Technical Services - Office (DocuCare) Level 2 Location : Coatesville PA 19320 Duration: 12+ months (possibilities of extension) Shift timing- Monday to Friday 8:00am to 04:30pm ...
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📑 At Andrews & Associates , we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT help desk technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work wi ...
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📑 Talis Group’s client is a Louisville-based IT consulting and managed service provider . They are in search of an experienced, competent Help Desk Technician . This role will provide technical support to their customers. You must have service-oriented communication skills to assist customers via phone and email and re ...
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📑 Sentinel is looking for an Overnight Helpdesk Agent to join our growing team. As a Helpdesk Agent, you will be responsible for supporting end users on the phone and resolving their issues. You will be providing customer service and technical support, as well as troubleshooting hardware and software issues. The ideal candidate will have experien ...
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📑 Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT sys ...
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📑 Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Abhinav Chakraborty at email address Abhinav.Chakraborty@generist ...
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📑 Our Kent, WA client is seeking a Help Desk Technician for a temporary assignment. This role will run through July 2024. This is a first shift, onsite position with a 530am start time. Candidates that have worked in a manufacturing environment are highly encouraged to apply. This role is both the frontline of internal c ...
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📑 Skillset Matrix Manager Notes Technology Requirements (I.E Programs, systems, etc) Win 10 and 11, Office365, Dell computers, Apple iphones and ipads, PC troubleshooting. Active Directory, Exchange What does a typical day look like? (daily tasks) Answer help desk phone calls Route help desk tickets to appropriate tech ...
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📑 Must-haves 4+ years Experience on a Helpdesk doing phone support and helping remote users trouble shoot technical issues Great Customer Service above all else Experience AD -- password reset, account management, unlocking accounts etc Basic Windows 10 trouble shooting, 99% of environment is windows, Support ...
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📑 Job Title: Help Desk SpecialistLocation: Denver, CODuration: ContractDescriptionProvides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and ...
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📑 Helpdesk Agent Marysville, OH$22/hrStart Date: May 20th*** Providing regional IT support on various new apps and products that the client is launchingMust Have Skills:Communication Skills to deliver Customer ServiceConversationa ...
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📑 Helpdesk Specialist- Tier 2Onsite in Boston, Contract- Potential for extension and/or conversion1-3 years in Help Desk environment OR Computer Science/related degree & excellent customer/end-user service skills requiredPreferred Technology: VMware, Linux, Windows and AWS shop. They are on Windows 10 ...
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📑 In this role you will be providing IT service and support for all dSPACE Inc users onsite and at remote locations. As a Help desk specialist, you will be required to respond to help desk tickets, calls and emails to provide technical support. Provide basic computer help, providing support for internal tools, troubleshoot hardware and software is ...
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📑 Job Description: Help Desk and IT CoordinatorPosition Overview:We are seeking a Help Desk and IT Coordinator to support our rapidly expanding offices. In this role, you'll be an integral part of a collaborative team responsible for managing day-to-day IT operations and driving process en ...
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📑 Location: Onsite in Buckhead Or Perimeter and greater Atlanta area. No remote daysShift: Hours of operation- 7 days a week from 9 AM to 11:30 PM - Must be open to working any day of the week during that time framePay $16-18/hr - Opportunities ...
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