Location: 9045 River Road, Indianapolis, IN 46240This is an on-site position. SummaryThe Director, Operations Finance is a critical role within the finance team and reports to the Vice President, Financial Planning & Analysis. This role is the key finance partner to the 811 field operations group, working closely with the Chief Operating Officer and Operations leadership team to analyze and report financial results and key performance indicators, manage labor and capacity in the field, optimize tradeoffs, and ensure the company meets or exceeds operating plan targets. The successful candidate will develop a robust understanding of the company’s operations, build strong business partnerships, and be instrumental in helping the company achieve its objectives around revenue growth and EBITDA accretion by supporting strategic initiatives.ResponsibilitiesLead the Operations Finance team to provide ongoing support to field leadership related to financial and operational results by understanding and reporting business trends and driversCollaborate with Operations leadership to optimize financial models, operational metrics, reporting, or other analytical tools that provide visibility into key metrics and drive operating performanceOversee recurring communication of financial results and variance drivers to operations partners and C-Suite level executives, including monthly financial and operations reviewsPartner with field leadership on labor management and volume analytics to optimize trade-offsLead the Operations Finance team to develop forecasts and the annual operating planOversee financial processes related to labor/volume forecast budget and cost managementManage and support career development of direct and indirect reportsRequirementsBachelor's degree required, MBA preferred10+ years experience in operations finance or FP&A, with previous experience leading forecasting and annual budgeting processesAbility to manage and successfully prioritize multiple projects and tasks to deliver results in the face of competing business interestsExceptional communication and interpersonal skillsAbility to work strategically and collaboratively across operational and functional departmentsAbility to succeed in a fast-paced, high-pressure environmentStrong drive for results and continuous improvementExperience with Workday and Adaptive Planning a plusExperience with Power BI, Power Query, and SQL a plusExpert level knowledge of Microsoft Excel and PowerPointWe are an Equal Opportunity Employer. Veterans are encouraged to apply.